Lobby Hostess

Job description

Company Description

Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With magnifique touches of French elegance interlaced throughout the hotel, we invite you to ‘Live the French way’ and indulge in excellence.

Job Description

·  To offer welcome drinks and towels to check-in guests at the reception.
·  To personally welcome guests and escort them to their rooms, outlets or other public areas as requested.
·  To be most of the time in the guest area and to socialize with guests, playing a Public Relations role, in order to build strong and long-term relationships.
·  To be fully aware of and to report all guest comments or complaints.
·  To be an ambassador of the hotel, in and outside the work place.
·  To ensure that the privacy of the guests and the confidentiality of the information is respected.

Qualifications

·  Constantly strives to deliver a 5-star experience.
·  Previous experience in luxury hospitality/customer service.
·  Attention to detail.
·  A warm and friendly character.
·  Ability to work in a fast paced environment.