Kids Club Supervisor - Raffles The Red Sea

Job description

Company Description

Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.

Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia’s extraordinary Red Sea destination. Blending Raffles’ legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world’s most discerning travelers.

Job Description

Key Responsibilities

·  Operational Oversight : Direct daily functions of the Kids Club, ensuring the facility is clean, orderly, and all play equipment is sanitized weekly.
·  Team Leadership : Supervise, train, and motivate Kids Club Attendants, ensuring they attend required training sessions and follow proper child supervision protocols.
·  Activity Programming : Help design and implement innovative, age-appropriate recreational and educational programs that reflect local culture and brand creativity.
·  Safety & Security : Enforce strict check-in/out procedures, maintain accurate attendance records, and promptly report any hazards or injuries to the Kids Club Manager.
·  Guest Engagement : Interact with children and parents in a warm, professional manner, addressing special requests, dietary restrictions, and concerns with a proactive, anticipatory approach.
·  Administrative Support : Manage inventory for toys and supplies, complete daily paperwork, and meet monthly report deadlines.

Qualifications

Requirements & Qualifications

·  Experience : Minimum of  2–3 years  in a supervisory role within a luxury hotel or resort kids club.  Pre-opening experience  is highly preferred for this location.
·  Education : Bachelor’s degree in  Early Childhood Education , Recreation Management, or a related field (e.g., Hospitality or Tourism).
·  Certifications : Mandatory current  CPR/AED and First Aid  certifications.
·  Personal Attributes : Impeccable grooming, high emotional intelligence, and fluency in English (additional languages like Arabic or Russian are advantageous).

Additional Information

·  Understanding of Ultra-Luxury guest expectations and brand alignment.
·  experience in project coordination, scheduling, and document control during pre-Opening stages.
·  Experience in pre-Opening is a must.
·  A proactive, anticipatory approach with a strong sense of ownership and accountability.
·  Impeccable grooming and personal presentation aligned with Luxury standards.