Information Technology (IT) Intern

Job description

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit   https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!  #BELIMITLESS

Job Description

·  Maintenance of I.T. systems, management of software & hardware, ensuring 24-hour coverage for hotel via procedures, analysis & resolution of system questions & problems
·  Assist with selection and implementation of  new system related materials for proper integration and interoperability
·  Assist in maintaining up-to-date detailed knowledge and records of all system changes, updates, enhancements
·  Assist where needed the installation of software/hardware upgrades in compliance with ACCOR corporate policies & legal requirements
·  Assist & coordinate training programs; to increase user knowledge of systems, foster use of systems to ensure high degree of computer proficiency
·  Coordinate system projects from initial configuration of systems, project releases, ordering, shipping, electrical and cable requirements to installation, testing, training, cutover & support
·  Schedule routine, preventative maintenance, daily clerical functions regarding integrity of computer systems
·  Assist with management, Support and Maintenance of Wi-Fi setups and environment
·  Other duties as assigned

Qualifications

·  Excellent organizational, follow-through, and communication skills
·  Exceptional problem resolution abilities
·  Strong positive team and guest interaction skills
·  Must be committed to teamwork and achieving team successes
·  Enthusiastic, driven, and self-motivated
·  Strong technical background will be an added advantage
·  1 year minimum technical experience in an IT role
·  Certificate or degree studying toward Information Technology preferreably IT graduate 
·  Familiarity with Audio/Visual systems is an asset

Additional Information

At Accor, we are Heartists!  Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists

Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.  

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!

Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.