In Room Dining Server

Job description

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. 

Billed as ‘the first luxurious integrated resort in Jeddah’, Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. The resort will host guests in 250 residential units, including 176 rooms and 74 villas, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar. Among its many highlights will be an exclusive private beach. Other amenities are to include a central ballroom for events, meeting rooms, a fitness center, a spa, kids and teens clubs, and several swimming pools. All of this will be set amid green landscaping, golden beaches and a port.

Job Description

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·  Consistently offer professional, friendly and engaging service
·  Assist guests regarding menu items in an informative and helpful way
·  Maintain  proper telephone etiquette at all times
·  Have full knowledge of beverage lists
·  Record guest orders accurately and efficiently while honoring all special requests
·  Follow outlet policies, procedures and service standards
·  Have full knowledge of all menu items, garnishes, contents and preparation methods
·  Follow all safety and sanitation policies when handling food and beverage
·   To provide a courteous, professional, efficient and flexible service at all times, following Rixos Standards of Performance.
·  To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
·  To carry out any other reasonable duties and responsibilities as assigned.
·  To undertake any reasonable tasks and secondary duties as assigned by the IRD Manager and supervisor.
·  To perform opening and closing procedures established for the place of work as assigned.
·  To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
·  To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
·  To handle guest enquiries in a courteous and efficient manner.
·  To establish a rapport with guests maintaining good customer relationship.
·  To monitor operating supplies and reduce spoilage and wastage.
·  To report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.

Qualifications

·  Previous hospitality experience
·  Excellent communication skills
·  Strong customer service skills required.
·  Degree in Hospitality / Tourism

Additional Information

What we offer....

·  An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.
·  The opportunity to challenge the norm and work in a creative and rewarding environment.
·  Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
·  Great discounts on the entire Ennismore family.
·  Many opportunities to progress and change as part of a global family of brands.
·  Regular team meetings, from our team cups to our annual parties (quite special!): we know how to have fun!

An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact. opportunities to progress and grow in a diverse and global family of brands.