Housekeeping Room Attendant

Job description

Company Description

"Why work for Accor?"
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

What you will be doing:

·  Demonstrates Fairmont Service Promise Standards and Fairmont Values in all interactions with both guests and colleagues.
·  Cleans up to 15 guestrooms daily to the correct Fairmont Hotels & Resorts Guest Room standards.
·  Cleans up to 13 house cleanings every 3 months.
·  Maintains supplies and reports any shortages in supplies promptly
·  Reports any maintenance concerns as well as guest issues.
·  Adheres to the procedures of key control.
·  Adheres to Fairmont Hotels & resorts grooming standards.
·  Reports any suspicious people or activity to the Manager on Duty.
·  Completes assigned daily tasks and reports any tasks not finished.
·  Attends and participates in daily Housekeeping briefings and completes Housekeeping standard of the day.
·  Completes quarterly projects such as mattress turnings.
·  Adheres to Health & Safety policy and ensuring safe work practices are followed at all times.
·  Adheres to the hotel’s environmental policies and procedures.
·  Other duties as assigned.

Qualifications

Your experience and skills include:

·  Warm and caring personality; previous housekeeping experience is an asset.
·  Ability to anticipate and focus attention on guest needs, being professional and welcoming.
·  Excellent organizational skills and time management.
·  Must possess outstanding guest service skills with a professional presentation.
·  Detail orientated and keen attention to guest requirements.
·  Effective telephone and basic computer skills an asset.
·  Previous Housekeeping/cleaning experience an asset.
·  Must be physically fit in order to lift items up to 10kg.
·  Must be flexible in terms of working days and hours.
·  Proficient in English.
·  WHMIS training an asset.

Additional Information

Located in the heart of vibrant downtown Winnipeg, Manitoba -- at the historic corner of Portage and Main -- Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies. Just step outside our Winnipeg hotel and the city is at your feet.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Visa Requirements:  To be eligible for employment with Fairmont Winnipeg, you must be in possession of a working visa for Canada. We do not provide offer letters to applicants seeking to get their work visas.  Applicants must have their work visas in place prior to applying.