Housekeeping Manager

Job description

Job Description

What is in it for you:

·  Opportunity to be part of a dynamic Housekeeping team, in a luxury hotel environment.
·  A competitive salary, starting from $65,000.00 per annum
·  Complimentary meal through our Colleague Dining Program
·  Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
·  Travel reimbursement program for a TransLink monthly pass
·  Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
·  Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
·  Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
·  Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
·  Employee benefit card offering discounted rates in Accor worldwide
·  Learning programs through our Academies
·  Opportunity to develop your talent and grow within your property and across the world!
·  Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

·  Lead and manage all aspects of the Housekeeping department and ensure all service standards are followed with friendly and engaging service
·  Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
·  Ensure a positive, team oriented spirit is maintained among all co-workers by practicing open communication, empathy, and support.
·  Conduct regular inspections and Standards Audits of sections, guestrooms and public spaces.

Qualifications

Your experience and skills include:

·  Service focused personality is essential and previous leadership experience required
·  Proven ability to build and maintain good relationships with all stakeholders
·  Communicate thoughts, actions and opportunities clearly with strong networking skills
·  Ability to lead by example, believe in a strong team culture and set the scene for high performance