Housekeeping Clerk

Job description

Company Description

Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.

Job Description

Responsibilities:

·  Report for duty punctually, wearing the correct uniform and name tag at all times.
·  Manage room status reports, assignments, and updates, including VIP rooms and special requests.
·  Coordinate with Front Office and Floor Supervisors regarding arrivals, departures, and room status.
·  Handle telephone inquiries, log messages, and respond to requests from Royal Service promptly and politely.
·  Maintain accurate records, including logbooks, lost and found items, and filing systems.
·  Monitor and control key distribution and pager assignments.
·  Liaise with Engineering department regarding maintenance and out-of-order rooms.
·  Inform security of any emergencies brought to Housekeeping's attention.
·  Maintain high standards of personal hygiene and adhere to fire and safety rules.
·  Foster good working relationships with colleagues, superiors, and other departments.

Qualifications

·   Excellent communication, both written and verbal
·  Ability to handle multiple tasks simultaneously
·   Ability to prioritize responsibilities
·   Ability to resolve situations involving guest challenges
·   Excellent knowledge of Microsoft Word, Excel, Power point and Internet usage