Housekeeping and Quality Management Trainee

Job description

Company Description

Please apply via our vacancy website:   www.careersatmovenpickhotel.nl
 

Proud to present
Mövenpick: the place to enjoy life. Inside, we create a space for our guests to enjoy by relaxing at the bar with a delicious cocktail or a creamy cappuccino. In our restaurants, you can discover the most delicious special dishes. We are originally from Switzerland, and we carry this luxurious gastronomic hospitality with us. ‘Enjoying life to the fullest.’ That is our mantra for our guests, but also for you as an employee.

You start every working day together with twenty national and international colleagues in our beautiful 4-star hotel located in Amsterdam. The team consists of young colleagues who are collegial and friendly towards each other. Despite the different nationalities, we can definitely speak of a close group of colleagues. You will work in a hotel that works together with the Passenger Terminal Amsterdam, a total combined conference space of over 1900 m2, including 11 modern and spacious conference and directors’ rooms. Through the emergence of ijVENUES, Amsterdam’s new exhibition centre, everything only becomes bigger and better. On a lovely, sunny day, you can choose between a 10-minute walk or a 5-minute cycle ride from the central station. Or you can hop on the tram from the other side of our hotel.  In short: we have it all.

Job Description

At our large hotel and event venue in Amsterdam, the high level of service comes first. That means that you manage the outsourced cleaning staff and ensure that our rooms are always perfectly clean for our (VIP) guests. As a Housekeeping and Quality Management Trainee, you will experience the dynamics and hectic pace of the day with a smile.  At Mövenpick we make moments, do you?

Be limitless
You have an eye for detail so checking rooms and general areas is something you enjoy doing. In doing so, you guarantee the quality requirements and standards of our organisation. You act as a liaison between different departments and make sure everything runs smoothly. There are no limits to your abilities. Is something broken in the room? Then let the technical department know. Is there a room drop? Then you help the reception with this. All to make sure our guests have an unforgettable stay with us. There are no limits to your abilities.  In addition, you will be:

·  available MBO or HBO student for a minimum of 20 weeks, 5 days a week;
·  checking and maintaining contract agreements with the various cleaning and facility companies;
·  checking invoices from the outsourced companies;
·  control and making reports of the room- and public areas checks. With a Quality Control System you track how the outsourced company full fill their tasks. If necessary, you have to see what kind of opportunities there are for improvement;
·  in contact with different department, such as technical service on repairs;
·  flexible. You work together with the Manager on Duty and Front Office department. If there are complaints you will inform the housekeeping supervisors;
·  responsible for ensuring that all VIP guests have an unforgettable stay;
·  responsible for the linen room; ensuring all 130 employees have a clean and tidy uniform.

In this position, you will work different shifts. The shifts start at 07.00, 08.00 or 09.00. You are open to working in the weekends.

"The true success of a hotel is not just in providing a comfortable bed and a good meal, but in creating an experience that leaves a lasting impression on our guests."  – Front Office manager Mövenpick

Don’t work. Do what you love instead
You are passionate about giving good service and maintaining the hygiene of our public areas and rooms gives you energy. If this means managing and coordinating our outsourced dishwashing or cleaning staff, you don't mind and see it as a challenge. Meanwhile, you also engage in conversations in the linen room with employees and ensure that everyone receives their washed uniform at the start of their shift.  You must have:

·  passion for Hospitality;
·  fluent written and spoken knowledge of the English language, and preferably the Dutch language as well.

We offer
Of course, we want you to have an optimal experience at Mövenpick. That is why we are offering:

·  a trainee allowance of €750,- per month (including study- and travel allowance);
·  38-hours work week;
·  a night-shift allowance of 20% and a Sunday allowance of 5%;
·  national and international opportunities for growth and (cross) training possibilities;
·  a uniform, laundry service and meals;
·  discounts on rooms, food and drink at Mövenpick Hotels & Resorts, Accor & HR-Group hotels;
·  recruitment bonus for a new colleague;
·  50% F&B discount at various hotels in Amsterdam ;
·  various staff outings.

This is the right time to say yes
You see it as a challenge to put a smile on the face of all guests visiting our hotel? Then do not hesitate any longer: send us your motivation letter and CV, or if you have any questions you can contact the HR Office via hotel.netherlands.hr@movenpick.com or by phone at +31 (0)20 519 1222.

If it is a match, you will be interviewed by a member of the HR department and Facility manager. Are you ready?