Hostess

Job description

Company Description

Fairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.

Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.

Guests at Fairmont La Hacienda will indulge in a luxury resort experience with access to pools, a spa, fitness facilities, a grand ballroom, and flexible meeting spaces.

Surrounded by two of southern Europe's most renowned golf courses, the hotel provides an exclusive retreat for golf enthusiasts, beach lovers, and discerning travelers. 

Job Description

Engages with daily operations of outlet services such as but not limited to effectively handling customer concerns, implements standards of service for guests, and maintaining cleanliness and condition of work areas.

Coordinates seating, flips tables, escorts guests to their tables, and works closely with servers and bus persons to provide assistance.

Organizes outlet reservations and provides prompt, courteous and efficient food and beverage service.

 

Qualifications

·  Graduate of a degree in hospitality management or a related discipline is an asset.
·  Minimum of one (1) year experience in hospitality or customer service is an advantage.
·  Excellent communication and organizational skills that can handle a multitude of tasks while working cohesively as part of a team.
·  Knowledgeable in Microsoft Office applications and restaurant reservation software.
·  Graduate of a degree in hospitality management or a related discipline is an asset.
·  Minimum of one (1) year experience in hospitality or customer service is an advantage.
·  Excellent communication and organizational skills that can handle a multitude of tasks while working cohesively as part of a team.
·  Knowledgeable in Microsoft Office applications and restaurant reservation software.

Additional Information

What is in it for you:

·  Competitive Salary and Benefits
·  Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe.
·  We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
·  Opportunity to develop your talent and grow within your property and across the world!