Guest Service Associate - Housekeeping

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Main Duties:

Financial

·  Carry out routine inventories of linen, amenities and minibar supplies as instructed by team leaders.
·  Ensure no wastage / spoilage of supplies and amenities
·  Use of all equipment in a correct manner to prevent any damage

Operational

·  Carry out assigned duties as per operational standards
·  Ensure guest preferences / complaints are conveyed to Team Leaders and recorded.
·  Comply with all safety and security measures

Personnel

·  Follow all policies of the organization
·  Attend all trainings as per training calendar.
·  Follow organizational grooming standards.
·  Ensuring redressal of any associate complaints / issues

Occupational Health & Safety

Employee Responsibility

All employees to safeguard their health and safety, and the health and safety of others, in the workplace. 

Replacement and Temporary Mission:

Be ready and responsible for any job, which may be assigned by the Management.

Qualifications

Your experience and skills include:
Service focused personality is essential and a passion for everything food and beverage
Previous experience in a similar leadership role is an asset
Strong interpersonal and problem solving abilities and the ability to lead by example