Group Coordinator

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

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Oversees group reservations including but not limited to processing requests, assigning rooms, maintaining records, ensuring the accuracy of group billing, and coordinating with other departments. ​

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Provides high-quality service by resolving concerns in room allocation, guests, and bookings aligned with the hotel standards. ​

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Communicates with group leaders, guests, and internal stakeholders to ensure seamless coordination and service delivery.

Qualifications

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Graduate of a degree in hospitality management or a related discipline is an asset. ​

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A minimum of two (2) years of experience in front office operations at a luxury hotel is an advantage. ​

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Excellent communication and organizational skills that can handle a multitude of tasks while working cohesively as part of a team. ​

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Knowledgeable in Micros, Opera, and Microsoft Office applications.