General Maintenance Technician

Job description

Job Description

·  JOB PURPOSE
·  Assist the Engineering Executive in maintenance and operations of all the general utility equipment.
·  Maintain quality of work in order to meet the standards.
·  To control and check all the equipment.
·  Ensure to work according to the policies and procedures of the hotel.
·  Ensure to handle and maintain all equipments properly.
·  Any matter which may affect the interests of hotels should be brought to the attention of the Management.
·  To abide by the mission statement of the Company and of the department

 

·  EXECUTIVE RESPONSIBILITIES & EMPOWERMENT
·  Responsible for maintaining and operations of all the general utility equipment and defect free as per standards.
·  Empowered to give service, assist guests, and interact with guests and internal customers for trouble free operations of the equipment.

 

·  KEY OPERATIONAL RESPONSIBILITIES

Financial:- 

·  Maintains the par stock required at the stores.
·  Helping Engineering Executive to make store requisition.
·  Ensure to keep and render accounts of all materials used.
·  Identify optimal, cost effective use of the resources.

Operational:-

·  Maintain all the general utility equipment as per the specified standards.
·  Respond to queries by resolving issues in a timely and efficient manner.
·  Is responsible for operation and maintenance of laundry and kitchen equipment.
·  Maintain all tools and equipment as required.
·  Assist other departmental personnel as necessary.
·  Ensure to complete all the tasks assigned in an effective and efficient manner.
·  Complete the necessary reports, work orders, etc. as required.
·  Ensure to practice Safety in all aspects of the job, while attending all kinds of jobs.
·  Should be helpful and courteous to guests at all times.
·  Should handover important messages and guest requests to the Engineers.
·  Report any missing or broken property to the Engineer.
·  Maintains high levels of personal hygiene.
·  Be familiar with preventive maintenance schedules.
·  Aware of the guest complaint handling procedure.
·  Ensures the upkeep of all the equipment.
·  Follows up on works handed over by the Engineering Executive.
·  Performs any other duty assigned by the Engineering Executive.
·  Abide by companies policy and decision
·  To fill the Preventive maintenance chart with all the required information after completion of preventive works as well as all kind of complaints.
·  Abides by the key handling procedures.
·  Follows all safety and security measures.
·  Safeguard and protect Hotel Property.
·  To carry out start and end of the shift duties.
·   Keeping the workshop and engineering machinery areas clean and neat.
·   To report any maintenance issues in the guestroom, Machinery area’s and at the Public areas.

Business plan /Analysis:-

·  Helping the Engineer in analyzing all guest complaints and feedbacks.
·  Helping the Engineer in analyzing all machinery history and complaints.
·  Should be aware of company’s business plan.
·  Should be aware of departmental financials.

General Duty :

·  Maintain good working relations with fellow colleagues and management.
·  Provide other duties and services as assigned by the Associate Director of Engineering.
·  Show quick response in handling of emergency situations.
·  To have complete knowledge of facilities available in-house.
·  Must be thorough on fire and safety procedures.
·  Adheres to hygiene standards.
·  Follows environmental issues.
·  Ensures that personal grooming is adhered as per standards.