Offers “Accor”

days ago Accor

Front Office Trainee (per Feb. 2021) Title

  • Amsterdam, NETHERLANDS

Job description

Job Description


The main responsibilities include:

·  Check-in and check-out of our (international) guests and groups according to the Mövenpick standards
·  Ensuring proper billing and charging of all accounts
·  Handling and follow up on all guests requests
·  Answering the telephone
·  Working with the reservations system
·  Learn to work at all the different shifts, morning, afternoon, evening and night.


The Front Office department consists of the following sub departments; Front Desk, Guest Relations and Concierge. A traineeship in this department entails that you can rotate between these sub departments. 

Work Experience

The perfect candidate has:

·  Attending an MBO or HBO Hotel school or tourism education
·  Hospitable, enthusiastic, flexible, stress resistant and representative
·  Motivated and proactive work attitude
·  Sufficient knowledge of the English language is mandatory, Dutch is preferred
·  Available for a minimum of 20 weeks, 5 days a week. 


What do we have to offer you:

·  38-hours work week
·  A trainee allowance of €500,- per month
·  Sunday allowance of 5% and Night allowance of 20%
·  Working in a young and enthusiastic team
·  Working in a hotel (chain) with many opportunities
·  Uniform and laundry service form the hotel
·  During the internship there are a lot of opportunities for internal trainings and schooling
·  A lot of develop opportunities after your internship within Mövenpick Hotels and Accor Hotels
·  Discount on rooms and F&B within Mövenpick Hotels & Resorts and Accor Hotels

Please note that if you are not a citizen from a European Union state and you do not have a work permit for the Netherlands you cannot apply for this position.