Front Office Supervisor

Job description

Company Description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Job Description

Front Office Supervisor

Providing engaging, sincere, personalized service is one of the ways our Front Office colleagues are turning moments into memories for our guests at Fairmont Chateau Whistler. Showcase your interpersonal strengths as Front Office Supervisor, where you will lead, train, and recognize your team in support of exceptional guest service!

This is a  full-time, permanent  position, beginning Summer 2026.

Starting Rate of Pay:  $25.25 per hour

We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $29.50.

Job Duties Include:

Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:

·  Assist the Front Office Manager in all aspects of the department, and ensure service standards are followed
·  Provide managerial support for the Front Office in the daily operational duties
·  Ensuring proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines
·  Conduct training of new team members
·  Be an ambassador for the ALL Accor program, by ensuring all members are given the highest level of service, and enrolling new members

Qualifications

·  Minimum 1-year Front Office Supervisory experience
·  Degree or Diploma in Hotel Management is an asset
·  Knowledge of Property Management Systems (Opera)
·  Proficiency in MS Office

Additional Information

Visa Requirements : To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY:  Whether you're just launching your career or looking for a new adventure, we invite you to visit  www.Whister-Jobs.ca  to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CWR.Careers@fairmont.com.

#CWMRSummer26