Front Office Receptionist - Female Russian Speaker

Job description

Company Description

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.

All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, and a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.

Join our motivated and vibrant Team and build your career with us.

Job Description

·  Deliver a courteous and welcoming greeting to all guests arriving or departing from the resort, providing a smooth and friendly check in/check out service.
·  Providing assistance by escorting all guests to/from rooms and vehicles.
·  Providing assistance with all aspects of travel for guests, assisting with bus and taxi reservations.
·  Develop strong and loyal relationships with repeat and new guests alike, anticipating their needs and delivering top class service.
·  Continually enhance guest experience and provide excellent service, actively promoting the resort and local area.
·  Collaboratively assists in building the best practices necessary for the company and departments success.
·  Adhere to company policies and procedures.
·  Handles hotel equipment and supplies with due care.

Qualifications

·  At least a vocational high school certificate or a related field or equivalent experience.
·  Proven experience in entertainment/kids club or the same role within the hotel industry.
·  Knowledge of hotel operations, service standards, and guest expectations.
·  Effective communication and interpersonal abilities.
·  Detail-oriented and capable of managing multiple tasks and priorities.
·  Flexibility to adapt to a dynamic and fast-paced environment.
·  Fluency in verbal and written English is essential.
·  Additional Russian language is a must, Arabic will be an advantage.

Additional Information

This is a pre-opening role.