Food & Beverage Sales Coordinator
Singapore, SINGAPORE Sales
Job description
Job Description
The Food and Beverage Sales Coordinator is to provide administrative support to the respective F&B Sales Team Leaders i.e. Assistant Director of F&B, F&B Sales Manager, Assistant F&B Sales Manager and F&B Sales Executive including handling and responding sales enquiries via emails and tele-sales in the absence of the Sales team leaders in a timely manner.
Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.
Primary Responsibilities
· Perform general office duties such as filing, sending emails and making bookings.
· Prepare sales related documents throughout the sales process (e.g,. proposals, contracts)
· Gather materials and assemble information for inquiries about our F&B Outlets.
· Answer guests questions about property facilities/services
· Serve as point of contact for clients and communicate with them by phone and email to respond to questions and requests.
· Maintains adequate stock of all sales materials as suited to required quantities.
· Organises and coordinate meetings, conferences and travel arrangements.
Ad-Hoc Projects Champion
· Assists and supports in ad-hoc projects assigned by respective F&B Sales team leaders.
Involvement in Wider Job Function Actions / Relationships
· Participates in training activities to improve knowledge and skills.
· Follows guidelines provided in employee handbook.
· Understands emergency procedures, health and safety requirements.
· Maintains collaborative working relationships with colleagues, supervisors and managers.
· Contributes to the hotel’s Corporate Social Responsibility and sustainability efforts.
· Upholds the Accor Values in the work nature, increasing stakeholders’ interest.
· Performs any other duties and responsibilities that may be assigned.
Qualifications
Candidate Profile
Knowledge and Experience
· Minimum Diploma or equivalent.
· Minimum of 1 year of relevant experience in the hotel industry preferably in Singapore.
· Strong working knowledge of Microsoft Office.
Competencies
· Client / people oriented.
· Displays initiative.
· Committed.
· Team player / builder.
· Reliable.
· Independent.
· Good organisational skills.
· Ability to work under pressure.
· Flexible and adaptable to long working hours.
· Ability to prioritise work tasks and has a sense of urgency.
· IT Savvy and well versed with systems.
Additional Information
Benefits of Joining Raffles Hotel Singapore
· 5-day Work Week.
· Duty Meals are provided.
· Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
· Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
· Medical and Wellness Benefit.
· Comprehensive Insurance Coverage.
· Local/Overseas Career Development & Growth Opportunities.
· Holistic Learning and Development Opportunities.