Food & Beverage Host

Job description

Company Description

Join the excitement of Auckland's newest 5-star team for Accor's  Pullman Auckland Airport . Pullman will deliver a memorable New Zealand experience inspired by the spirit of discovery, past, present and future. Guests will encounter environments that reflect our unique culture and landscape here in Aotearoa.

Our stunning new Airport Hotel, is right on the doorstep of Auckland International Airport. With 311 generously appointed guestrooms, the Pullman offers an unparalleled Airport Hotel experience that is authentically New Zealand, and premium.

Pullman joins its sister property later in the year, just next door, Novotel Auckland Airport. The Novotel is a 263-hotel room with a buzzing restaurant, Thirteen50 Bar and Bistro.

Are you ready to be part of something extraordinary? Te Kaahu, Accor's Pullman Auckland Airport's exquisite 5-star pre-opening dining experience, is on the lookout for passionate Baristas to join our dynamic team.

Te Kaahu, inspired by the spirit of discovery, past, present, and future, promises to be a destination where culinary excellence meets the splendor of New Zealand's rich Māori heritage. We are dedicated to delivering an unforgettable dining journey, one that encapsulates the essence of Aotearoa’s unique culture and breathtaking landscapes.

Job Description

From the moment guests step into our informal lobby hub to the panoramic views offered by our rooftop bar and dining area, Te Kaahu beckons a rare opportunity to revel in luxury and soak in the mesmerizing sunset vistas stretching from the Manukau Harbour to the heart of Auckland City.

You will be the initial individual who our guests interact with as our Te Kaahu Food & Beverage Host, setting a warm and hospitable tone and smiling brightly as you greet each one of them. Throughout your role as the Food & Beverage Host, you will develop a relationship with both VIP and regular guests in order to make sure their needs and desires are fulfilled. 

·  Ensure efficient, friendly and professional food and beverage service is provided to all guests
·  Provide for guests and patrons an experience and environment they feel meets their expectations
·  Familiarize yourself with VIP and regular guests to ensure their requests and needs are met

Qualifications

You will be:

·  Minimum of 2 years of relevant experience in a Food & Beverage role with a background in customer service
·  Providing outstanding service to guests, ensuring a warm and welcoming experience, attending to their needs, and exceeding their expectations
·  Experience or formal training in hospitality industry including working experience in a star class hotel or a fast paced restaurant
·  Experience in a 5 Star restaurant is an advantage
·  Enthusiastic, driven, and dedicated to providing guests with an exceptional and treasured experience that they will cherish

Additional Information

·  Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
·  Work Your Way - Flexibility to ensure a work life balance!
·  Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
·  Accor's refer-a-friend bonus
·  Meals on shift 
·  Paid Birthday Leave
·  Accor's Parental Leave Scheme
·  Access to our Employee Assistance Program

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.