F&B Supervisor

Job description

Company Description

At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

COME AS YOU ARE & JOIN THE  25h TRIBE.

Job Description

How does your working day look like …

·  Ensures that all colleagues' activities adhere to and support the Company International Quality Management System.
·  Provides hands-on support and assistance to colleagues to ensure highest levels of service and courtesy are provided to guests.
·  Conducts team briefings, meetings, and training as directed by Management.
·  Assists management to maintain departmental Standard Operating Procedures and ensures that all colleagues have a working knowledge and follow the SOPs all at all times.
·  Ensures that an effective link is maintained between kitchen and service areas.
·  Supervises the level, consistency, and quality of table and/ or counter service of all menu items.
·  Ensures that all colleagues adhere to all food hygiene regulations and procedures.
·  Consistently monitors quality of food and beverages being served and service quality, escalating any major problems/ complaints to Management.
·  Actively promotes the use of up selling techniques within outlet to exceed guest expectations and increase revenue.
·  Provides specialist advice to customers and colleagues on food and beverages.
·  Supervises all aspects of food and beverage quality, service and hygiene and escalates concerns to Management.
·  In absence of an Outlet Manager or Assistant Outlet Manager takes responsibility of operational issues. 
·   Any other duties as may reasonably be requested by the management.
·  Prepares duty roster to be approved by the Outlet manager
·  Conducts restaurant control (inventory)

Qualifications

Your personality counts more than your CV …

·  Pleasing personality and out-going personality
·  Team Player
·  Able to work under pressure
·  Good command of English (both written & spoken)
·  High School Graduate or Diploma in Hospitality
·  Knowledge in beverage and cocktails
·  Graduate of Hospitality course
·  Certified in wines and spirits
·  Have worked as a Supervisor in a restaurant and bar preferably 5 Star Hotel
·  Minimum of two years' experience
·  Proven track record in training and developing staff
·  Knowledge in cashiering procedures
·  Strong Leadership Skills
·  Training skills
·  Computer Literate (Micros, Microsoft applications)

Additional Information

What’s in it for you …

·  Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
·  Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
·  Benefit from great offers from our numerous cooperation partners
·  Be part of our hilarious staff parties and much more...