F&B Duty Manager

Job description

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Responsibilities :

·  Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels
·  Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
·  Delivers on plans and objectives where food & beverage initiatives & hotel targets are achieved
·  Supervises the food & beverage team fostering a culture of growth, development and performance within the department
·  Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
·  Builds and maintains effective working relationships with all key stakeholders
·  Takes the lead to deliver departmental programmes that advance service standards, profitability and cost control
·  Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Qualifications

·  Experience in food & beverage service, with a minimum of 3 years experience in an extensive food & beverage environment
·  hospitality related qualification and grade 12 is essential
·  Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style
·  Commitment to delivering exceptional guest service with a passion for the hospitality industry
·  Ability to find creative solutions with proven problem-solving capabilities offering support where required
·  Personal integrity, with the ability to work in an environment that demands excellence, time and energy
·  Experience of working with IT systems on various platforms
·  Strong communication skills

Additional Information

Our commitment to Diversity & Inclusion :

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.