F&B Attendant

Job description

Company Description

Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.

Job Description

The Food & Beverage Attendant is responsible for providing exceptional service to guests in the restaurant. As an Arabic-speaking team member, you will enhance the guest experience by communicating effectively with Arabic-speaking guests, ensuring comfort and satisfaction throughout their dining experience.

Key Responsibilities:

·  Greet guests warmly and assist with seating arrangements.
·  Present menus, explain dishes, and make recommendations when required, with special attention to Arabic-speaking guests.
·  Take food and beverage orders accurately and efficiently.
·  Serve food and beverages in accordance with service standards and sequence of service.
·  Ensure guest satisfaction by checking on their needs and addressing any concerns promptly.
·  Clear tables, reset them for the next service, and maintain cleanliness in all dining areas.
·  Assist in setting up and preparing for service, including mise en place, table arrangements, and side stations.
·  Handle guest inquiries and complaints with professionalism, escalating when necessary to supervisors.
·  Maintain a thorough knowledge of the menu, daily specials, and promotions.
·  Follow hygiene, health, and safety regulations at all times.
·  Collaborate with colleagues and support the overall smooth operation of the F&B department.

Qualifications

·  Previous experience in a similar F&B or hospitality role is preferred.
·  Fluency in Arabic (spoken) is required; proficiency in English is essential.
·  Excellent communication and interpersonal skills.
·  Customer-focused with a positive, approachable attitude.
·  Ability to work in a fast-paced environment and remain calm under pressure.
·  Strong teamwork and adaptability skills.
·  Knowledge of basic food and beverage service standards.