F&B Associate

Job description

Company Description

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

"Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.

Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."

We are Accor

Our  leadership  is bold. Our agility thrives on  open innovation  and we embrace the new, whether it's diversity, trends, challenges. As change accelerates, we continually hone our vision of hospitality reinvented, developing how we use spaces and share with the world.

We are a forward-thinking partner that delivers on steadfast commitment thanks to the most diversified & best performing  integrated hospitality ecosystem . Our industry-defining tools catalyze stable  growth , driving performance and value. Our global scope and specialist expertise empower those we work with.

Accor hospitality is fundamentally about  people  and our success relies on our Heartists® to deliver the best service, welcome and care for our guests. With people at heart, our world expands. Our culture nurtures empowerment and welcomes everyone with openness.

We are 100% committed to  sustainability , with people at the heart of what we do. As such, we strive to make a meaningful impact by unlocking lifestyle experiences and shaping the hospitality of tomorrow - together, with all our stakeholders: Heartists®, owners, partners, guests and communities.

 

Job Description

·  Perform opening/closing side duties as assigned and set all tables according to standards and procedures

 

·  Deliver F&B services in accordance to departmental standards and procedures

 

·  Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation

 

·  Greet all patrons warmly upon arrival at the door and escort them to the table

 

·  Ensure that all food & beverage are served according to service standard

 

·  Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

 

·  Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature

 

·  Try to remember individual patron’s names and their preferences to extend a personalized service

 

·  Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full