Executive Assistant

Job description

Company Description

Discover the Sofitel Sydney Darling Harbour.

Sofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The Flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning, award winning outdoor infinity pool, state of the art gym overlooking the city skyline, exclusive top floor Executive Lounge and our well renowned luxurious spa.

Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests.

As the Executive Assistant to the General Manager, you will serve as the trusted right hand in a role defined by discretion, poise, and precision. In this pivotal position, you will orchestrate seamless executive support within a world-class hospitality environment, managing complex schedules, confidential communications, and high-level coordination. With grace and professionalism, you will represent the Executive Office, ensuring every interaction reflects the elevated standards and refined elegance of our luxury brand. This is a rare opportunity to contribute meaningfully to the strategic and operational heartbeat of the hotel, all while working in an atmosphere of excellence and sophistication.

Inspiration, Recognition & Reward

As a valued member of our team, you will be immersed in a world of exceptional privileges and bespoke rewards. Enjoy unparalleled access to exclusive industry benefits across a global portfolio of luxury accommodation, fine dining, and curated lifestyle experiences. Indulge in daily privileges such as artisan coffee at a preferred rate and a specially crafted Ambassador dining menu, designed to elevate your everyday. To support your continued growth, we offer a distinguished learning platform—an elegant fusion of expert knowledge and tailored development—ensuring you flourish in a culture that celebrates excellence, sophistication, and personal ambition.

Job Description

As a key extension of the Executive Office, this role provides direct and high-level administrative support to the General Manager, ensuring the seamless coordination of their day-to-day activities. Responsibilities include managing complex diaries, coordinating appointments, handling confidential correspondence, screening calls, and facilitating communications across departments. The role requires a proactive approach to maintaining schedules, and ensuring all executive meetings—whether internal or with owners—are meticulously prepared for, with minutes, reports, and briefing papers produced to an exceptional standard.

The Executive Assistant plays a pivotal role in enhancing the efficiency and presentation of the Executive Office. This includes preparing bespoke presentations, managing VIP bookings and guest itineraries with the utmost discretion and attention to detail, and coordinating travel arrangements for senior leadership, business associates, and distinguished guests. The role also involves supporting the monthly owners’ reporting process, ensuring timely and accurate submissions, and liaising effectively with senior stakeholders, suppliers, and team members to uphold the highest standards of professionalism and service.

With an emphasis on discretion, precision, and elegance, this role ensures the smooth functioning of the Executive Office by overseeing office systems and supporting the General Manager with all necessary documentation. By cultivating trusted relationships with both internal teams and external partners, the Executive Assistant helps uphold the reputation of the hotel as a place of excellence, sophistication, and thoughtful leadership.

Qualifications

A minimum of 1–2 years’ experience in a comparable luxury environment is preferred, showcasing a foundation of excellence and refined service standards. Exceptional communication skills and a meticulous eye for detail are essential, reflecting the elegance and precision synonymous with the Sofitel brand. The ideal candidate will embody a polished and professional presence at all times, serving as a true ambassador of our sophisticated identity. Grace under pressure and the ability to seamlessly navigate tight deadlines are hallmarks of success in this distinguished role.

Additional Information

If you share our passion for hospitality, service excellence, innovation and drive, we would love to hear from you!

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. 

Please note that full Australian Working Rights is required for this role.