Duty Manager - Saudi

Job description

Job Description

·  REVIEW ALL THE ARRIVALS AND DEPARTURE
·  READ THE NOTICE BOARD ON DAILY BASIS
·  ATTENDE DAILY FRONT OFFICE BRIEFING
·  ENSURE THAT MIP ROOMS ARE LOCATED AND AMINTIES ARE INSIDE THE ROOM
·  CHECK-IN AND CHECK-OUT
·  HIGHBALANCE TO BE CHECKED AND MAKE SURE THAT EVERYTHING IS UNDER CONTROL, SIGN AND FILE THE PRINT OUT
·  CHECK THE NEXT DAY ARRIVALS, BLOCK  ROOMS FOR EARLY ARRIVALS AND HAND OVER TO NEXT SHIFT FOR FOLLOW UP
·  MEET ALL MIP GUEST ESPECIALLY MIP-1 & MIP-2
·  TOUR OF THE HOTEL AND REPORT
·  ENSURE THAT QUALITY AUDIT CHECK IS DONE
·  REPORT ALL THE INCIDENTS
·  HAND OVER TO NM
·  SUPERVISE THE STAFF, MAKE SURE THAT ALL THE STAFF ARE IMPLEMENTING HOSPITALITY GUARANTEE
·  MAKE EVERY EFFORT TO SOLVE PROBLEMS WITH THE HOTEL OR SERVICE BEFORE THE GUESTS LEAVES

Qualifications

Must be Saudi

With Experience