Duty Manager

Job description

Company Description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

·  Maintain highest standards and quality of services in Front Office operation to meet and exceed budgeted revenue targets and guests’ expectation
·  Conduct daily briefings, Trainings and ensure that all pertinent information is well received by team members
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·  Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
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·  Review, analyze and suggest improvement of work flow and standards at the Front Desk
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·  Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates
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·  Communicate with Front Office Manager on all matters regarding guest services & hotel operations

Qualifications

Degree or Diploma in Hotel Management