Driver

Job description

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

·  Pick up / Drop hotel guests at predetermined locations and predetermined times in a friendly and courteous manner. 
·  Duties include operating and maintaining transportation vehicles with a focus on safety and customer courtesy. 
·  Assist guests in the handling of luggage and large packages.  
·  The driver may open the car door for guests.  
·  Educate passengers with regard to local information.  
·  Performing daily pre-trip and post-trip vehicle inspections. 
·  Performing minor maintenance tasks on the vehicles when necessary. 
·  Fuelling the vehicle. 
·  Ensuring that periodic scheduled vehicle maintenance is completed and reported. 
·  Documenting customer usage. 
·  Preparing trip reports. 
·  Preparing accident and incident reports as necessary. 
·  Assisting guests in and out of the vehicle. 
·  Providing other services as requested by management when not engaged in transportation service. 
·  Should be familiar with the roads and landmarks in the UAE (Especially Dubai). 
·  Should also be knowledgeable of all local rules of the road.  
·  Co-ordination and information with the Concierge, Front Office and other departments. 
·  To effectively handle all guest requests. 
·  He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility. 
·  Other duties as assigned 
·  Carry out any other reasonable task (which may not be stated here) as requested 
·  Review and update the Logbook.  
·  Be smart, well groomed and maintain a friendly and cheerful disposition all the times. 
·  Report regularly on happening to FOM/Doirector of Operations. 
·  Maintain associate relations. 
·  Resolve guest complaints. 
·  Ensure the services are up to the required standard. 
·  Check hotel situation, occupancy, functions, groups and VIPs. 
·  Attend training classes as per schedule 
·  Show fullest cooperation and respect within the team and other departments  
·  Is aware of the daily activities and has product knowledge of all the hotel facilities 

Qualifications

Diploma or degree in vocational hospitality, 1 – 3 years experience in 4-5  star Hotel 

Additional Information