Driver
King Abdullah Economic City, Saudi Arabia Sales
Job description
Company Description
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
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Pick up / Drop hotel guests at predetermined locations and predetermined times in a friendly and courteous manner.
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Duties include operating and maintaining transportation vehicles with a focus on safety and customer courtesy.
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Assist guests in the handling of luggage and large packages.
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The driver may open the car door for guests.
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Educate passengers with regard to local information.
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Performing daily pre-trip and post-trip vehicle inspections.
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Performing minor maintenance tasks on the vehicles when necessary.
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Fuelling the vehicle.
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Ensuring that periodic scheduled vehicle maintenance is completed and reported.
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Documenting customer usage.
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Preparing trip reports.
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Preparing accident and incident reports as necessary.
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Assisting guests in and out of the vehicle.
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Providing other services as requested by management when not engaged in transportation service.
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Should be familiar with the roads and landmarks in the UAE (Especially Dubai).
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Should also be knowledgeable of all local rules of the road.
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Co-ordination and information with the Concierge, Front Office and other departments.
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To effectively handle all guest requests.
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He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
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Other duties as assigned
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Carry out any other reasonable task (which may not be stated here) as requested
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Review and update the Logbook.
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Be smart, well groomed and maintain a friendly and cheerful disposition all the times.
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Report regularly on happening to FOM/Doirector of Operations.
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Maintain associate relations.
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Resolve guest complaints.
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Ensure the services are up to the required standard.
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Check hotel situation, occupancy, functions, groups and VIPs.
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Attend training classes as per schedule
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Show fullest cooperation and respect within the team and other departments
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Is aware of the daily activities and has product knowledge of all the hotel facilities
Qualifications
Diploma or degree in vocational hospitality, 1 – 3 years experience in 4-5 star Hotel
Additional Information