Director of Rooms

Job description

Company Description

From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all.

With contemporary rooms and suites with floor-to-ceiling windows, marble bathrooms and the latest guestroom automation technology (including complimentary, high-speed internet). A choice of five state-of-the-art meeting rooms, and 10 specialty restaurants – serving everything from Asian street food delicacies to authentic Italian cuisine – many of which are open until the early hours.

Job Description

The Director of Rooms is responsible for overseeing all aspects of the rooms operations to ensure exceptional guest service, operational efficiency, and team performance. This role leads strategic planning, daily execution, and continuous improvement of service standards, working closely with cross-functional teams to deliver a seamless guest experience.

Qualifications

Knowledge and Experience:

· 
Degree in Tourism & Hospitality Management 

· 
Additional certification(s) from a reputable Hospitality Management school will be an advantage 

· 
Minimum 3 years of relevant experience in a similar capacity  

Additional Information

What is in it for you;

·  Employee benefit card offering discounted rates in Accor Hotels worldwide
·  Competitive compensation package
·  Company discounts in room rates and F&B outlets
·  Free meal, free shuttle, free uniform
·  Life and accident insurance and HMO benefit