Country Sales Coordinator

Job description

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

ROLE: Country Sales Coordinator

Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our Country Sales team working alongside a fantastic team. 

WHAT IS IN IT FOR YOU:

·  Employee benefit card offering discounted rates in Accor worldwide
·  Learning programs
·  Opportunity to develop your talent and grow within your property and across the world!
·  Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.

WHAT WE EXPECT OF YOU:

 

MAIN DUTIES AND RESPONSIBILITIES: 

 

·  Answers the telephone and directs enquiries to proper person, and, if necessary, gives knowledgeable information of availability of room and function space of the hotel.
·  Co-ordinates and follows up with internal departments.
·  Composes letters on behalf of the Director of Sales.
·  Ensures all correspondence is filed in a methodical systematic basis.
·  Attends meetings, records and distributes the minutes and follows up on action items if requested by the Director of Sales.
·  Maintains a database of contacts, which may be required by the Sales and Marketing team.
·  Use a diary or to-do list for daily assignment/task.
·  Ensure that trace file is checked and action(ed) on a daily basis.
·  Handle telephones/calls as per the hotel standard and takes messages and priorities where necessary and inform the concern guest
·  Ensures all outgoing correspondence is typed, proof read and distributed or sent to the highest possible standard.
·  Prepares letters, memos and other correspondences on behalf of the Director of Sales.
·  Sets up a filing system for all relevant and important correspondence or documents.
·  Sets up a commercial database according to specific sources, updates and maintains the systems accurately
·  Update guest database regularly.
·  Implements a daily follow up system.
·  Any other duties assigned by the Dept. Head.
·  Thoroughly familiarizes oneself with the Hotel’s emergency procedures and is in a state of preparedness for any emergency which may occur.
·  Maintains a monthly overview of vacation- and public holiday balance of all his/her staff and delivers a monthly consolidated summary to the Director of HR.
·  He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
·  Other duties as assigned.
·  Assist in Task Force Teams for new openings.
·  Carry out any other reasonable task (which may not be stated here) as requested.

Qualifications

·  Minimum two year experience with the same position in a 4 or 5 star hotel and high school degree.