Conference & Banqueting Waiter/ess

Job description

Key tasks

You will be responsible for:
• Setting up of the meeting rooms and working closely within a dedicated Conference and Banqueting team to deliver an extraordinary service to our guests
• Creating a welcoming and friendly atmosphere
• Providing excellent service at meetings, lunches, coffee breaks and private dinners
• Interacting with our customers in a professional and courteous manner

Other duties include:
• Working within the Theatre Bar

We offer you:
• A great opportunity to work within a vibrant and modern hotel
• An annual bonus and a competitive salary and share of the service charge
• Amazing benefits:
o Complimentary meals on duty
o Free use of the hotel Gym and Yoga sessions
o Complimentary uniforms and dry cleaning of them
o Two complimentary weekend stays in the UK & Ireland per year
o Eurostar discounts
o Childcare and Eyecare vouchers
• Further discounts in Accor properties worldwide, brands include Sofitel, Pullman, MGallery, Novotel, Mercure and Ibis.
• Excellent training and development opportunities within the hotel and throughout Accorhotels worldwide

Pullman and its talent community

The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.

Desired profile

Skills

Level of Education Associate
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

As a Conference & Banqueting Waiter/ess we are looking for people who have:
• A good rapport with guests
• The ability to work under pressure and work well in a team environment
• A Customer focused attitude and will look after our guests during their conference stay
• A high level of personal cleanliness and presentation
• A good level of spoken English
• A basic knowledge of the MICROS system

The Pullman London St Pancras has 312 bedrooms, 17 meeting rooms including the Shaw Theatre and the GA Restaurant and Bar.

·  Excel
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·  Word
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·  Opéra