Conference and Restaurant Host

Job description

Company Description

Join  us at Accor,  where  life pulses  with  passion! ​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality   is  a  work  of  heart , ​
Join  us and  become  a  Heartist ®.

Job Description

We are looking for a friendly Conference and Restaurant host to join our hospitality team. The Conference and restaurant host will be responsible for managing the day to day running of our conference space, preparing break out areas, and fulfilling guest requests, while matching the needs of the business. The candidate will be assisting as well with food and beverage operations.

A top-notch Conference and Restaurant host should be able to stand and walk for extended periods and thrive in fast-paced environments. Ideal candidates are able to engage with people from a variety of backgrounds and maintain professionalism at all times.

What will you be doing?

-Welcoming clients and providing guidance throughout the day.

-Answering questions and addressing concerns of clients in a charming, polite manner.

-Creating a positive and memorable customer experience

-Ensuring that the Conference space is clean prior to and after the event.

-Maintaining a smooth and organized flow within the restaurant

Qualifications

We are looking for someone who:

-Passion for customer service and hospitality

-A team player who thrives in a fast-paced environment

-Excellent communication and relationship-building skills

-Great interpersonal and communication skills.

-Enthusiasm and energy to create a fun, lively atmosphere

Additional Information

Benefits:

·  £13.68 per hour plus service charge
·  Benefit from a free one- or two-day break in another Accor property in the UK each year. 
·  Employee discounted rates in Accor Hotels worldwide. 
·  Excellent training and development opportunities within the hotel and throughout Accor worldwide. 
·  Complimentary meals on duty. 
·  Recommend a Friend bonus.
·  Cycle to Work Scheme.
·  Further discounts in Accor properties worldwide, brands include Fairmont, Raffles, Sofitel, Pullman, MGallery, Novotel, Mercure and Ibis.

The successful candidate must have eligibility to work in the UK.