Concierge

Job description

Key tasks

The Concierge will be responsible for assisting and developing a Lifestyle experience by providing the highest level of customer service to all customers.

Driving a strong customer service focus.

Will assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events and directions.

Will respond to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices