Cluster Director of Revenue

Job description

Job Description

Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:

·  Consistently offer professional, friendly and engaging service
·  Manage demand, forecasting and inventory as it relates to driving revenue opportunity for the hotel
·  Maximize room revenues through a thorough understanding of all booking channels, managing inventory and rate accordingly
·  Monitor transient and group booking pace in order to determine pricing and availability controls for all reservation distribution sources
·  Monitor key indicators of hotel performance and third party intelligence sources to identify revenue opportunities
·  Liaise with Reservations, Front Office and Sales to ensure the highest level of guest service is maintained while maximizing profit
·  Ensures accurate and timely preparation of analytical reports
·  Play an active role in the strategic plan, marketing plan and budgeting processes
·  Stay current with industry changes and how it may impact demand
·  Prepare and present weekly analytical reports

Qualifications

·  Previous leadership experience within a similar role required
·  Computer literate in Microsoft Window applications and relevant computer applications required 
·  University/College degree in a related discipline required
·  Must be extremely detailed oriented
·  Excellent communication skills, both written and verbal required
·  Strong interpersonal and problem solving abilities
·  Highly responsible & reliable
·  Ability to focus attention on guest needs, remaining calm and courteous at all times