Butler Executive
Udaipur, INDIA Hotels - Restaurants
Job description
Company Description
Your Fairmont Journey Starts Here:
Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.
Job Description
Guest Service Excellence:
· Provide personalized, anticipatory service to exceed guest expectations.
· Attend to guests' requests promptly and efficiently with attention to detail.
· Maintain a professional and polished demeanor at all times.
Butler Services:
· Offer bespoke services including unpacking/packing, garment pressing, and personalized room set-up.
· Arrange dining reservations, transportation, and special requests as per guest preferences.
· Ensure guest comfort by promptly addressing any concerns or issues.
Communication and Coordination:
· Liaise effectively with other departments to fulfill guest needs seamlessly.
· Maintain clear and concise communication with colleagues and supervisors.
Attention to Detail:
· Uphold the highest standards of cleanliness and organization in guest rooms and public areas.
· Monitor and replenish in-room amenities to ensure guest satisfaction.
Team Collaboration:
· Work collaboratively with colleagues to deliver a cohesive guest experience.
· Assist in training new team members on butler services and hotel standards.
Qualifications
· Previous experience in a luxury hospitality environment preferred.
· Impeccable grooming standards and professional appearance.
· Excellent communication skills in English; knowledge of additional languages is an asset.
· Strong organizational skills and attention to detail.
· Ability to work efficiently and calmly in a fast-paced environment.
Additional Information
· Bachelor’s degree in Hospitality Management or related field preferred.
· Proven experience in a customer service role, preferably in hospitality or a luxury service environment.
· Excellent communication and interpersonal skills.
· Strong organizational skills and attention to detail.
· Ability to multitask and remain calm under pressure.
· Knowledge of the local area and its attractions is a plus.
· Proficient in Microsoft Office Suite and property management systems.