Butler

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

We are seeking a highly professional and detail-oriented Butler to join our esteemed team at Rixos The Palm Dubai Hotel & Suites. As a Butler in our luxury establishment, you will be responsible for providing exceptional, personalized service to our discerning guests, ensuring their comfort and satisfaction throughout their stay.

·  Anticipate and fulfill guests' needs with the utmost attention to detail and discretion
·  Manage guest requests efficiently, including packing/unpacking, laundry services, and personal shopping
·  Coordinate with various departments to ensure seamless service delivery
·  Maintain an organized and immaculate environment in guest suites and common areas
·  Prepare and serve meals, snacks, and beverages as required
·  Assist with event planning and execution for private functions
·  Handle guest correspondence and manage schedules as needed
·  Ensure all service standards are met and exceeded consistently
·  Maintain accurate records of guest preferences and special requirements
·  Collaborate with team members to create a positive and luxurious guest experience
·  Adapt to changing situations and guest needs with flexibility and professionalism

Qualifications

·  Proven experience as a Butler or in a similar high-end hospitality role
·  Exceptional communication and interpersonal skills
·  Strong attention to detail and ability to anticipate guests' needs
·  Proficiency in etiquette, protocol, and luxury service standards
·  Ability to maintain discretion and confidentiality at all times
·  Excellent time management and organizational skills
·  Problem-solving abilities and quick decision-making capabilities
·  Physical stamina to stand for extended periods and lift up to 25 pounds
·  Flexibility to work a rotating schedule, including weekends and holidays
·  Professional appearance and demeanor
·  Ability to work effectively in a multicultural environment
·  Basic computer skills for guest correspondence and record-keeping
·  Preferably has fluency in Turkish and has good command of English