Butler

Job description

Company Description

Rixos Premium Qetaifan Island North

Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.

Job Description

Butler

A butler provides personalized service to guests, ensuring their stay is comfortable and memorable. The butler is responsible for anticipating guest needs, handling requests, and delivering high-quality service that exceeds expectations.

·  Provide personalized services such as in-room dining, coordinating spa services, making restaurant reservations, and other requests.
·  Handle special requests and arrangements, including surprise amenities, romantic setups, and personalized itineraries.
·  Coordinate with other departments to ensure seamless service during events.
·  Provide butler service during events, ensuring guests' needs are met.
·  Serve meals and beverages in guest rooms or private dining areas.
·  Maintain knowledge of the hotel’s menu and wine list to offer recommendations.
·  Handle room service orders and ensure timely delivery.
·  Assist with booking tickets, making reservations, and other concierge services.
·  Create and update guest profiles to ensure personalized service.
·  Anticipate and fulfill guests' needs and preferences.

Qualifications

·  Previous experience as a butler or in a similar role in a luxury hotel.
·  A degree or diploma in hospitality management or a related field is preferred.
·  Exceptional interpersonal and communication skills.
·  Strong organizational and multitasking abilities.
·  High level of discretion and professionalism.
·  Attention to detail and ability to anticipate guest needs.
·  Multilingual abilities including Arabic are a plus

Additional Information