Brand & Communications Intern

Job description

Company Description

Orient Express embodies the refined and nomadic spirit of travel. Its exceptional portfolio includes experiences such as The Orient Express , featuring iconic carriages reimagined as a modern-day tribute to French luxury; Orient Express Sailing Yachts , including the Orient Express Corinthian —the world’s largest sailing yacht; La Dolce Vita Orient Express , a train celebrating the elegance of Italian art de vivre , developed in partnership with the Arsenale Group ; and a collection of luxury hotels, including Orient Express La Minerva in Rome and the soon-to-open Orient Express Palazzo Donà Giovannelli in Venice.

While redefining the future of luxury hospitality, Orient Express places particular emphasis on the employee experience, development, and engagement.

As a symbol of ultra-luxury hospitality, the brand is currently undergoing an ambitious phase of rebirth and expansion accelerated since 2024 as a Joint Venture between ACCOR and LVMH.

Now, as Orient Express grows under the steam of its 140-year own glorious reputation and brand, it stands unique and identifiable from the other luxury brands under the ACCOR brands, aiming to become a pioneer of contemporary luxury hospitality, creating immersive experiences that combine exceptional design, impeccable service, culinary excellence, wellness offerings, cutting-edge technology, sustainability, and authentic local experiences, while also actively engaging in local community initiatives and support social causes, making a positive contribution to the destinations its properties operate in. What remains distinctly Orient Express is its spirit of adventure, sublime service and enchanting storytelling. Refreshing and reinvigorating, Orient Express is loved by those with an adventurous spirit and a taste for the very best, linking travel and destinations as part of the same journey.

Job Description

Reporting
The Brand & Communications Intern will report directly to the Senior Manager, Global PR & Influence and Brand Content, Social Media Manager of Accor’s ultra-luxury division, Orient Express.

ROLE PURPOSE & MAIN RESPONSIBILITIES
Press, Internal and External Relations

·  Assist in creating press releases and kits, including storytelling and asset development.
·  Manage timelines using Excel/PowerPoint for global communication projects.
·  Coordinate with agencies on media plans and strategic announcements.
·  Contribute to website updates (press/editorial content).
·  Track and analyze KPIs via internal tools.
·  Regular support in coordination of media visits 
·  Weekly PR reporting 

Social Media Management & Brand Content

·  Coordinate newsletter and website content with CRM & Digital teams.
·  Collaborate with creative agencies on content for Orient Express assets.
·  Work cross-functionally with Accor, L&L, and ALL on social media posts.
·  Analyze social media performance (Sprinklr) and create reports.
·  Conduct benchmarks and support campaign brainstorming.

Event Management

·  Support event planning, logistics, and on-site execution.
·  Collaborate with internal/external teams to ensure smooth delivery.
·  Manage budgets and logistics; assist in post-event evaluations.

Qualifications

Profile

·  Knowledge of the luxury industry mandatory
·  A first experience in social media management and press relations mandatory
·  Bilingual in English and French mandatory
·  Organized and extremely detail-oriented
·  Comfortable in social media and communications
·  Proactive, responsive and solution-oriented
·  Understanding of analyzing KPIs, strong proofreading and coordination skills
·  Motivated, positive and enthusiastic
·  Proficient in Microsoft Office, Google Drive tools and understanding of Adobe suite
·  Have a strong understanding and knowledge of social media platforms
·  Demonstrate the ability to make decisions and work autonomously

Additional Information

A real Work life balance

·  Work from Everywhere: Personal access provided to over 500 coworking spaces, many of which are within our hotels.
·  ALL - Heartist® Program : Unforgettable stays and experiences at all Accor locations and partner venues worldwide.
·  And at our Issy les Moulineaux site : Collaborative workspaces, an employee restaurant, unlimited coffee, gaming and sports areas, a concierge service, and a park just across the street.

Attractive Finance benefits

·  Sustainable Mobility Package up to €700 for the use of "green" transportation, or 75% coverage of Pass Navigo (public transportation pass). 

Learning & development

·  Talent Management at the earth our of HR Accor strategy.
·  We want you to feel free to dare and free to grow, by opening new doors to continuous learning and skills development. Challenge yourself and switch between jobs, brands, and career paths

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.