Offers “Accor”

25 days agoAccor

Assistant Wedding & Social Events Manager

  • Community management

Job description

Key tasks

• Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions

• Develop lead sources through prospecting, referrals, trace files, and cold calls

• Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance

• Conduct site inspections with prospective and existing clients

• Develop and implement new sales strategies, tactics and action plans for account base

• Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients

• Manage events from the beginning to the end, process all the information pertaining to bookings (to include but not limited to):
- Electrical, internet, telecom, audio-visual and exhibit requirements
- Obtain guarantees of food and beverage events from Banquets and kitchen
- Prepare creative menu proposals with the Chef while keeping in mind food cost, labor cost and kitchen facilities

• Maintain and update current account information records

• Ensure rooming list is received 30 days prior to arrival with updated billing instructions

• Ensure that deposits/cancellation fees where applicable are forwarded to the Accounting department

• Disseminate event information to the appropriate departments via memos, emails, banquet event orders, directives and rooming lists in a professional and timely manner

• Conduct daily meeting to review event contracts to ensure last minute changes are communicated accordingly

• Conduct pre-conference meetings to ensure that key departments are fully aware of relevant details

• Maintain visibility throughout events and be the on-site client liaison

• Follow up post-event to address any issues whilst soliciting return business

• Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the Hotel

• Prepare weekly, monthly, quarterly and annual reports as required.