Offers “Accor”

15 days agoAccor

Assistant Talent & Culture Manager

  • Crawley (West Sussex)
  • Legal

Job description

Key tasks

Purpose: The Assistant Talent & Culture Manager promotes employee satisfaction, ensures compliance with employment laws, and maintains the highest level of standards in the luxury environment.

Position Overview: The Assistant Talent & Culture Manager is responsible for planning, managing,controlling, and coordinating benefits, wages, salaries, employee relations, and primarily training. They assist in the development and formulation of policies, procedures and practices to support the operational needs of the hotel.

KEY RESPONSIBILITIES:
Oversees the administrative activities of payroll, benefits, legal compliance and employment law
Development of Human Resources and Training budget Implements guidelines, policies, and procedures in compliance with corporate direction
Develop a recruitment/selection strategy and mobility process
Encourages the development of employees to achieve their highest potential
Creates and implements an integration and training strategy that brings efficiency to employee performance
Supports operations and assists in achieving team member and guest satisfaction goals
Coaches management on handling and resolving performance issues in the hotel
Manages and implements the performance appraisal review system
Is an integral part of the business team, attends all scheduled meetings and contributes actively with proper preparation
Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental employees/managers according to company standards
Effectively communicates with team members
Evaluate changes and trends in market compensation and makes recommendations
Measures employee satisfaction through surveys, round tables, and one-on-ones with team members
Anticipates and addresses employee relations matters, responds timely to employee inquiries and is proactive in promoting team member satisfaction
Be an inspiration to all hotel staff to achieve luxury levels of performance
Interacts in a positive way with other departments to ensure a luxury guest experience
Ensures compliance with local health and safety regulations
Must be an example of the Sofitel Values, brand standards, and a champion of grooming and appearance guidelines