Assistant Pool & Beach Manager
Sharm El-sheikh, EGYPT
Job description
Company Description
Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.
All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.
Join our motivated and vibrant Team and build your career with us.
Job Description
· Assist the Recreation Manager in overseeing daily operations of all recreational facilities, including swimming pools, beaches, and sea activities.
· Supervise and support lifeguards, beach boys, and recreation staff to ensure smooth and safe operations.
· Coordinate and implement recreational activities and events to enhance guest experiences.
· Ensure compliance with safety regulations and Swissôtel’s standards at all recreational areas.
· Monitor the condition of recreational equipment and facilities, reporting maintenance needs promptly.
· Provide training and mentorship to recreation staff, ensuring exceptional guest service delivery.
· Assist in scheduling and managing lifeguard shifts to ensure proper coverage of swimming areas.
· Address guest inquiries, concerns, and complaints regarding recreational activities and services professionally.
· Support the organization of sea and pool activities, ensuring safety and equipment availability.
· Conduct regular inspections of recreational facilities to maintain cleanliness and operational standards.
· Assist in developing and promoting special programs and events for guests of all ages.
· Maintain accurate records of guest participation in activities and prepare reports for management.
· Ensure that all recreational staff are properly certified and trained in safety protocols.
· Collaborate with other departments to coordinate services and provide a seamless guest experience.
· Assist in managing the department’s budget, ensuring cost-effective use of resources.
· Promote sustainable practices within recreational activities, such as eco-friendly water sports.
· Step in to oversee the recreation department in the absence of the Recreation Manager.
· Monitor and respond to weather and environmental conditions to ensure guest safety during outdoor activities.
· Uphold Swissôtel’s luxury service standards in all recreational operations and activities
Qualifications
· Bachelor's degree in recreation management, parks and recreation, or related field.
· Minimum of 2 years of experience in recreation management or a related field.
· Strong leadership and supervisory skills.
· Excellent organizational and time management skills.
· Proficiency in computer software, including Microsoft Office Suite.
· CPR and First Aid certification.
· Certifications in specific areas of recreation, such as aquatics or fitness.
Additional Information
experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus