Assistant Manager - Specialty Restaurant

Job description

Company Description

Your Fairmont Journey Starts Here:

Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

Job Description

·  Ensure correct grooming standards are followed at all times  
·  Responsible for the smooth operation of the outlet   
·  Follow up on all financials, LQA, Forbes and TrustYou targets  
·  Is aware of the daily, monthly and yearly financial targets  
·  Actively and actively contributes towards the achievement of financial targets  
·  All issues and negative guest feedback need to be properly reported on Glitch system  
·  Following up on opening and closing checklists  
·  Maintains the HACCP & FIFO standards as required by the regional governing body  
·  Handle financial procedures according to guidelines set by the finance department  
·  Responsible for linking all facets of service, cuisine and entertainment  
·  Assume the responsibility of daily operations  
·  Handles security incidents, guest complaints with confidence and in a professional manner and reports it timely manner to the direct supervisor   
·  Assist daily briefings for all staff prior to commencement of shift  
·  Should be creative, confident and prepared to think outside of the box  
·  Following the personal development plan set by the direct supervisor  
·  Ensure the operational inventory is always accounted for and in immaculate condition  
·  Ensure the outlet is maintained at the highest levels  
·  Create opportunities for upselling products   
·  Develop the direct team to strive for excellence  
·  Inspires heartists to create a flow of new and ‘improved’ ideas  
·  Follow Hotel Evacuation Policy in case of an Emergency  
·  Ensure awareness and delivers the optimum levels of service and guest satisfaction  
·  Establish and maintain effective communication across all divisions  
·  Lead by example through a passionate, hands on approach  
·  Assist with collecting information for the monthly P&L review

Qualifications

·  2-3 years’ experience as a leader preferably in a fast paced  luxury property
·  Excellent knowledge in Food & Beverage including bar operations.
·  Computer literacy an added advantage and previous use and mastery of point of sale system required
·  Ability to focus attention on guest needs, remaining calm and courteous at all times
·  Service focused personality with strong interpersonal and problem solving abilities
·  Ability to work well under pressure in a fast paced environment
·  Ability to work cohesively and collaboratively as part of a team

Additional Information

Our commitment to Diversity & Inclusion :

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.