Assistant Director of Food & Beverage

Job description

Job Description

·  To ensure that the monthly forecasted food and beverage revenue figures are achieved.
·  To strictly adhere to the established operating expenses and that all costs are controlled.
·  To participate and assist in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan.
·  To monitor all costs and recommend measures to control them.
·  To ensure that the outlets and banqueting operation are managed efficiently according to the established concept statements.
·  To ensure that the operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manuals.
·  To revise and update all the outlets Departmental Operations Manual on an as needed basis.
·  To assign responsibilities to subordinates and to check their performance periodically.
·  To establish and strictly adhere to the par stocks for all operating equipment and supplies, to ensure that the outlet is adequately equipped.
·  To assist when required with Stewarding Manager in monthly inventory checks on all operating equipment and supplies.
·  To carry out monthly, quarterly, bi‑yearly, yearly inventory of operating equipment.
·  To control the requisitioning, storage and careful use of all operating equipment and supplies.
·  To assist in running day-to-day operation of the outlets and banquets when necessary.
·  To assist to plan the outlets’ weekly roster and work schedules to ensure that outlets are adequately manned to handle the level of business and submit a copy to the Human Resources Department / Food and Beverage Director.
·  To liaise with the Kitchen and Beverage department on daily operation and quality.
·  To handle all guest complaints, requests and enquiries on food, beverage and service.
·  To establish a rapport with guests maintaining good customer relationship and assisting to update guest history.