AM IT

Job description

Company Description

Your Fairmont Journey Starts Here:

Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

Job Description

Key Responsibilities:

Information Systems Planning:

·  Ensure to evaluate user needs and system functionality.
·  Ensure that all Software Licenses and laws are adhered to.
·  Plan, direct and control all day-to-day information systems functions.
·  Plan and approve equipment and software purchases related to systems (operating systems, related software, storage devices, etc.).

People Management:

·  Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
·  Develop and maintain effective relationships with all the departments.
·  Respond to queries by resolving issues in a timely and efficient manner.
·  Ensure that the team has been trained for all safety provisions.
·  Ensure that all personnel are kept well informed of department’s objectives and policies.
·  Motivate and develop team to ensure smooth functioning of the department and promote teamwork.

Financial Management:

·  Prepare operational reports and analyze new trends.
·  Identify optimal, cost effective use of the resources and educate the team on the same.
·  Determine fiscal and physical requirements for all the departments of the hotel prepare budgetary recommendations.
·  Conduct periodic and annual inventory audits of the equipment & recommend replacement of equipment as required

Operational Management:

·  Direct and coordinate database management, network administration and user support services
·  Liaise with external agencies and equipment manufacturers to ensure effective management of the department.
·  Ensure the smooth running of all systems, printer, anti-virus software, and e-mail facilities.
·  Ensure to approve and recommend technology equipment and software as per the requirements.
·  To assign duties, inspect work, and investigate complaints regarding service and equipment and hence take corrective action.
·  Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization and the prompt delivery of services.

Qualifications

·  Bachelor's degree in Information Technology, Computer Science, or a related field.
·  2-3 years of experience in an IT support role, preferably in the hospitality industry.
·  Strong understanding of hotel management software and common IT systems.
·  Excellent problem-solving skills and the ability to work under pressure.
·  Strong communication and interpersonal skills to support staff and guests effectively.
·  Knowledge of network administration, security protocols, and data management practices.

Additional Information

Our commitment to Diversity & Inclusion :

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.