Training Specialist

Job description

Role: Training Specialist

Location: London

Travel: Limited

Salary from £32,000 to £42,000 depending on experience plus exceptional benefits.

Introduction:

Join Accenture Operations and you will become part of the largest and most diverse group of business operations specialists in the world. You will be part of a team which provides business process excellence, implements leading cloud technology and builds and transforms client infrastructure services.

We are constantly seeking new ways to achieve high performance in our clients' business operations! We provide technology-enabled business process services to deliver business outcomes and are constantly seeking new ways to achieve high performance in our clients' business operations.

The Analyst Consulting Group (ACG) is Accenture's main graduate intake programme, consisting of our Analyst employees across the business. The ACG Training Specialist role sits within the Analyst Consulting Group, and the role will report in to the ACG Training Lead, with dotted lines into the ACG's HR Business Partner and the UK Learning Lead.

As the ACG Training Specialist, your role is to support the implementation of the ACG training strategy by building strong and trusted relationships with ACG business stakeholders, HR, Finance, Internal Comms, Local Training Management and global Accenture Learning, bringing together an understanding of local and global DTE learning and your knowledge of local business priorities and market demands.

What responsibilities will you have?

Strategy & Planning:

Build and maintain strong and trusted relationships with the ACG Training Lead and Team, the ACG HR Business Partner, Talent Fulfilment Specialist and People Advisor, ACG Finance Team, ACG Internal Comms, Local Training Management and UK Learning Lead to gather perspective on UK requirements and ensure alignment with the ACG Training strategy

Work with the ACG Training Lead, Local Training Management and HR to develop and maintain the ACG session plan at start of the Fiscal Year, taking into consideration balancing out chargeability

Work with ACG Finance, HR and the ACG Training Lead to create and manage the ACG training budget, build the PD&R forecast and conduct regular reviews to monitor spend against the budget

Work with global learning and local teams to plan and monitor analyst participation in the global Consulting University Training programme

Own and maximise value from ACG Cognician relationship and ACG Digital Learning assets. Work with ACG Internal Comms to develop communication strategy and drive uptake in these tools

Collaborate and work closely with the ACG Training Team (made up of 20-25 Analysts), to drive the ACG Training team's goals and to steer and facilitate the ACG Training Community e.g. through running and attending monthly ACG Monthly Training Calls

Partner with Analysts to develop, test, build and deploy new training initiatives and then scale what works

Work with the ACG Group Leads and Training Reps in each ACG Group to help drive the learning strategy across the group and cascade communications

Drive the ACG Training Strategy which incorporates the following 5 values:

TEACH THE NEW, NOW

INVEST EQUALLY IN ALL

EMBRACE DIGITAL

BE AGILE & ADAPTIVE

CREATE A SELF-SUPPORTING COMMUNITY

Training Delivery, Tracking & Measurement:



Take accountability for delivery of the ACG training plan, partnering with the responsible Accenture Learning Delivery teams

Own local course content for the O&I, ACG Runway, A2 training programmes

ACG Runway Training: Onboard Faculty & External Speakers, act as point of contact for all queries; ensure all content is in place; review & update content based on feedback and work with internal champions to create additional content

Agile/Excel Training: Manage Analyst comms, work with ACG to ensure seats are filled, act as point of contact for Analysts and Local Training Management; organise Accenture SPOCs to run follow up sessions; review completions; allocate People Page flairs

A2 Training: Work with Local Training Management to get sessions scheduled, own schedule and internal course content, ensure all content is in place; onboard Faculty and act as point of contact for Faculty throughout training

Partner with UK Learning Lead to identify gaps in local training needs and to develop a solution

Provide management insights on learning metrics to help drive necessary actions and decisions

Carry out ongoing analysis to ensure training ROI and identification of cost saving opportunities

Approve POs as appropriate based on career level thresholds

Desired profile

Qualifications :

What skills & experience are we looking for?

Knowledge/Skills Requirements:

Passion for learning and development

Excellent communication skills, verbal and written

Strong planning and organisational skills

Ability to work and influence outcomes across teams and organisations

Ability to work independently

Ability to escalate issues and problem solve appropriately

Experience in managing and creating budgets

Experience (preferred):

Development and analysis of learning strategy

Training design, development and delivery

Learning evaluation and improvement approach

What's in it for you?

All our Operations professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialisation. We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

On top of this, we have an extensive benefits package which includes 25 days' vacation per year, gym subsidies, private medical insurance and 3 extra days leave per year for charitable work of your choice!

What are the next steps?

If this sounds like the ideal role, career and company for you, click below to apply.

If relocation is required in applying to this position, the appointment to the role would be considered an employee driven transfer meaning that the employee will be personally responsible for covering all relocation costs and any costs associated with dependents.

About Accenture

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law.

Closing Date for Applications 31/10/2019

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.