Office Coordinator / Location Services Analyst - Columbus

Job description

Organization: Corporate Functions/Workplace

Location : Columbus, OH

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world's largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at http://www.accenture.com/ .

People in the Corporate Function career track contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area. This position will be responsible for the following duties:

Reception
· Greet employees and guests.
· Receive and relay incoming, outgoing and internal calls according to local guidelines.
· Handle and route messages appropriately.
· Answer general inquiries, assist in resolving issues/concerns or direct them to the appropriate resource.
· Provide support and/or execute activities related to on-site or off-site meetings and events.
· Receive, process, and deliver inbound and outbound, mail, packages and faxes contact employees as needed (Digital Mail).

Catering
· Arrange catering for all local meetings: set-up and clean-up.
· Ensure the correct department code is charged.

Supplies
· Office & break room supply maintenance/ordering. Weekly ordering of supplies.
· Stock and maintain appearance of general use areas (e.g., copy room, coffee/vending area, etc.).

Miscellaneous Operations
· Daily morning walk through of the office and ensure supplies are stocked.
· May act as the point of contact for various Workplace tools/databases and related training.
· May be involved in actions related to programs or projects.
· May contribute to the preparation of daily, weekly, and monthly reports.
· May perform administrative duties according to location guidelines.
· Provide audio-visual support/troubleshooting prior to and during meetings and events as needed.
· Provide basic technical support for standard office equipment (e.g., copiers and printers).
· Handle or coordinate process large-scale duplicating projects including copying, collating, assembly and binding.
· Assist customers with document retrievals/returns.
· Coordinate destruction of documents.
· Serve as a point of contact for external providers (commodity).
· Manage monthly Environmental Metrics for Electric, Gas, Paper use etc.
· Maintain external service provider information.
· May be responsible for external meeting planning.

Safety & Security

· CCURE management: security badge maintenance/support.
· Distribute and track office security access cards.
· Manage CCURE Quarterly Audit.
· Assist with instructions for security, fire, health and safety and maintain records.
· Manage emergency response plan updates (semi-annually).
· Act as fire coordinator and responsible for the location's exercise assessment.

This role will be located at the Accenture Columbus Corporate Office: 400 W. Nationwide Blvd, Suite 100, Columbus, OH 43215

Desired profile

Qualifications :

Basic Qualifications:

·  HS Diploma
·  Minimum of 3 years of customer service experience

Preferred Qualifications:

·  Bachelor's degree
·  Appropriate technical skills (familiarity with MS Office Suite and demonstration of ability to learn new platforms/technologies)
·  5+ years of customer service experience. Passionate about customer service
·  Intermediate to advanced skills in Microsoft Word, Excel, PowerPoint & Outlook
·  SharePoint skills are also desirable

Professional Skills:

·  Excellent interpersonal skills
·  High level of professionalism, positive attitude and professional appearance
·  Strong critical thinking and problem-solving skills
·  Proactive, self-starter. Takes Initiative. Proven ability to work independently and as a team member
·  Forward thinking, responsive, flexible, adaptable. Embraces & thrives in change
·  Seeks out challenges and opportunities to grow
·  Passionate about learning
·  Strong communication skills (written and oral)
·  Strong organizational, multi-tasking, and time-management skills
·  Comfortable with technology and learning new technology
·  Demonstrated leadership in professional setting; either military or civilian
· 
Demonstrated teamwork and collaboration in a professional setting; either military or civilian

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.