Digital Marketing Queue Manager

Job description

Job Title : Digital Marketing Queue Manager

Department Services - Business Process Outsourcing (BPO)

Location Client Site, Dublin 18

Scope

Accenture is operating a global Digital Customer Marketing Centre of Excellence for a global Fortune 100 technology company. The Customer Marketing Centre of Excellence is responsible for the production, execution and optimization of highly-personalized digital direct marketing campaigns, including the development of campaign lists, personalized HTML emails and landing pages, campaign deployment, post-campaign reporting and premium account optimization services.

Responsibilities

The Queue Manager will serve as the primary point of contact between the client's Account Managers, Technology Specialists and Enterprise Advertiser. The role will work directly with the Account Managers to identify and execute optimization opportunities across the clients advertising platform.

Responsibilities include:

· Expert on the tools and technologies for digital marketing campaign optimization.
· Global queue management across multiple languages
· Identifying and executing opportunities for process improvement.
· Indentifying and driving initiatives to create efficiencies.
· Proven ability to work autonomously.
· Expert in search, display, mobile and video advertising.
· Analysing campaign performance and formulating optimization strategies.
· Managing and growing relationships with the key stakeholders
· Identifying and managing risks
· Ensuring a constant high level of quality appropriate to a Fortune 100 company's consumer-facing marketing materialsQualifications

● 1-3 years prior work experience in marketing or technology

● BA or BS in Marketing, Economics, Computer Science, or a related field

Desired profile

Qualifications :

Qualifications

● 1-3 years prior work experience in marketing or technology

● BA or BS in Marketing, Economics, Computer Science, or a related field

Required Skills and Experience

● Experience working with enterprise level client accounts

● Experience working in a queue management role

● Minimum 3 months deep experience working with advertising campaign strategies

● Minimum 3 months deep dive experience in search advertising platforms

● Excellent communication skills

● Excellent command of written English spelling and grammar

● Good interpersonal relationship skills

Preferred Skills and Experience

● Experience working in online advertising operations

● Work experience managing projects on rapid timelines Work experience with internationally distributed teams is a