ERP Systems Analyst

Job description

Zodiac Aerospace is a world leader in aerospace equipment and systems for commercial, regional and business aircraft and for helicopters and spacecraft. It develops and manufactures state-of-the-art solutions to improve comfort and facilities on board aircraft and high-technology systems to increase aircraft performance and flight safety. Zodiac Aerospace, a Safran* company since February 2018, has 32,500 employees worldwide and generated revenue of 5.1billion euros for its fiscal year ended August 31, 2017. Zodiac Aerospace is listed on the Euronext Paris stock exchange.

* Safran is an international high-technology group, operating in the aircraft propulsion and equipment, space and defense markets. Safran has a global presence, with nearly 58,000 employees and sales of 15.8 billion euros in 2016. Safran is listed on the Euronext Paris stock exchange, and is part of the CAC 40 and Euro Stoxx 50 indices.

For more information: www.safran-group.com and www.zodiacaerospace.com / Follow @Safran and @ZodiacAerospace on Twitter

POSITION SUMMARY

The ERP Systems Analyst is responsible for acting as liaison between functional users of financial planning and manufacturing applications. This role provides direct support to system users through reports definition, report development, system administration, troubleshooting, and other detailed problem-solving. This person also assists with user training on ERP applications.

ESSENTIAL JOB FUNCTIONS

· Leads internal systems including; M3, Sharepoint, Lean DNA, Access Databases, Birst, SQL and ZAP systems for maximum efficiency and effectiveness within the confines of the Zodiac structure.
· Takes action to ensure the reliability & efficiency of business reporting systems.
· Resolution of system and procedural problems
· New system/process functionality implementation
· Analysis of new application functions and technology
· Train new users. Maintain all documentation and procedures.
· Interface with MRP Planning, Materials Management, Production Control, Program Teams, Design Engineering, Manufacturing Planners, Information Technology, Sales, and Finance/Accounting Departments
· Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives
· Coordinate the efforts of internal and external technical staff, and of key users in the support of existing production systems and in the execution of new system projects

RESPONSIBILITIES:

· Create and rectify modifications in existing systems as according to user requirements.
· Conducting business process re-engineering and ERP training to users.
· Liaise with external IT vendor for applications, project implementation, systems enhancement and maintenance.
· Become an in-house consultant and expert on ERP system
· Creation/maintenance of basic ERP data information
· Reporting, including CRM system data reports and other ad-hoc as required.
· Gathering reports requirements from users and writing functional specification documents
· Resolution of Project Access & other user issues/errors that come up
· Tuning and keeping database indexes updated at the database level
· Data warehouse administration and programming
· Maintenance of CRM system, Salesforce preferred.
· Coordinate outsourcing to consultants
· Manage and plan system upgrades/rollouts
· Manage and coordinate the resolution of ERP related help desk requests

EDUCATION AND EXPERIENCE REQUIREMENTS

· Bachelor Degree in Computer Science/Information Technology/Information System/Info-communications or Engineering with at least 3 years of relevant experience with integrated ERP systems
· 5 or more years of experience managing projects required.

COMPETENCIES

· Accountability – takes a no excuses approach to making things happen. Takes responsibility for own actions and results.
· Teambuilding – Builds a cohesive team to facilitate the completion of team goals.
· Collaboration - Establishes collaborative relationships to achieve objectives.
· Excellent technical, conceptual, and financial skills.
· Talent Management- Hire, train, and retain talented employees
· Collaboration – Establishes collaborative relationships to achieve objectives
· Communication – Excellent organizational and communication skills
· Ability to work both independently with minimal supervision and as a team member
· Ability to work with all levels and functions in an organization
· Attentive to detail, perform objectives on a timely and accurate basis
· Proven and demonstrated problem solving and analytical skills
· Ability to motivate others in a matrix structure team environment
· Excellent organizational, communication and presentation skills

WORKING ENVIRONMENT

Normal office conditions. The noise level in the work environment is usually quiet.

Standard workweek often exceeds 40 hours/week.

Heath Tecna, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Equal Employment Opportunity and Affirmative Action Statement

It is the policy of Zodiac Aerospace to provide equal employment opportunity to all individuals regardless of their race, color, religion, sex, sexual preference, gender identity, pregnancy, age, national origin, disability, military or veteran status, citizenship status, genetics, or any other characteristic protected by applicable federal, state, and local laws. We are strongly committed to this policy and believe in the concept and spirit of the law.
If you are applying for a job in the United States and need a reasonable accommodation for any part of the employment process, please email our Human Resources Department at and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.