Junior Market Research Analyst

Job description

Zalando's success tells the story of our exceptional team and our efforts. We are always happy to welcome new colleagues who join us in creating the world's best online fashion experience.

Zalando's marketing is state of the art. We promote the world's best online fashion experience and want to build lasting relationships with our customers in all 15 countries where Zalando is active. Our marketing professionals use all available online channels: we have experts in SEM and SEO as well as Social Media, Affiliate, Display and Email Marketing. In the more traditional channels we produce the popular TV adverts, Zalando fashion magazines and catalogues. We aim to innovate in marketing, design, graphics and photography and to create something new and unique – the Zalando shopping experience.

YOUR CHALLENGE

·  You'll define survey goals, research design, project costs and prepare quotes
·  You'll develop data collection and reporting methods
·  You'll work on our Customer Satisfaction Survey
·  You'll prepare and give graphical presentations regularly for Management and Marketing
·  You'll lead data analysis for our internal customers
·  You'll be responsible for the monthly collection of KPIs
·  You'll coordinate and provide guidance for our external partners and internal quality assurance

WHAT YOU'VE GOT

·  You have a university degree in Marketing/Market Research, Social Sciences, Statistics or Psychology
·  Ideally, you have sound knowledge and practical experience with market research methods and quantitative data analysis
·  You have experience with survey programs – e.g. Rogator or other survey software
·  You find it easy to juggle figures, analytical processes and to make clear summaries and to communicate these in a concise manner
·  You use MS Office on a day-to-day basis and you are a confident user of SPSS
·  You are fluent in written and spoken English. German is an advantage

OUR OFFER

Our key to success: think big and act fast. What we are working on today will be seen by millions of customers tomorrow. At Zalando you'll have the chance to work in a fast-growing international company to create best online fashion experience in the world. What else can we offer?

·  You'll never be bored! Zalando is a workplace where something new is developed every day
·  An international team of experts that inspire and support you
·  Coaching and training opportunities that will strengthen your potential and develop your career
·  Everything that your fashion fan heart desires… thanks to an attractive employee discount in our online shop
·  Offices in some of the most-loved areas of Berlin, including discounts from local businesses and shops

WANT TO JOIN US?

Then we'd be more than happy to receive your application!

Any further queries? Please do not hesitate to contact Nicole via nicole.mertens ************@*******.**

Desired profile

WHAT YOU'VE GOT

·  You have a university degree in Marketing/Market Research, Social Sciences, Statistics or Psychology
·  Ideally, you have sound knowledge and practical experience with market research methods and quantitative data analysis
·  You have experience with survey programs – e.g. Rogator or other survey software
·  You find it easy to juggle figures, analytical processes and to make clear summaries and to communicate these in a concise manner
·  You use MS Office on a day-to-day basis and you are a confident user of SPSS
·  You are fluent in written and spoken English. German is an advantage