Night Supervisor

Job description

The Woodlands Park Hotel is set in ten acres of peaceful Surrey countryside and offers 57 luxurious bedrooms, 9 Conference and Event rooms catering from 8-150 people, and two unique dining experiences; the magnificence of the Oak Room fine dining Restaurant, and the more casual modern elegance of Benson’s.

We are looking for a self-motivated Night Reception Supervisor with the confidence and capability to ensure the smooth running and security of the Hotel during the Night.

The duties of the Night Supervisor include:-
• Ensuring the night Audit is completed correctly to the Company’s standards
• Being responsible for the Hotel and health & safety of guests during the night
•Checking guests In and Out of the Hotel and dealing with any questions they may have
• Processing the banking in accordance with Company procedures
• Serving guests with Room Service, Bar drinks and snacks
• Ensuring all Conference & Banqueting rooms and set up and ready for next day functions.

To meet the challenge of this role you will need to possess:-
• Excellent Customer Service Skills, including dealing with complaints.
• Basic GCSE Maths qualification or the equivalent.
• Good IT Skills
• The ability to work on your own initiative
• Preferably some bar/waiting experience.

Hand Picked Hotels is a group of architecturally stunning UK Country House Hotels, offering a positively memorable experience for guests and employees. Our 17 individual properties radiate charm, elegance and comfort with unique features.
Our employee benefits include:
•Life Assurance scheme
•Discounted hotel accommodation
•Training opportunities
•Uniforms and meals on duty provided
•28 days paid annual holiday, rising to 33 days with service
•Staff Consultative Committee Meetings - we take time to hear opinions

Our values support a family approach; we are passionate about our people as well as our hotels/clubs and welcome those who share our enthusiasm to join us. We seek vibrant people who believe that providing the highest level of guest service is the key to success.

Live in Accommodation is available with this role on site.
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Candidates must be eligible to live and work in the UK