Corporate Risk and Broking Analyst

Job description

JOB DESCRIPTION

Support the delivery of the agreed upon service to the client(s). Provide operational/transactional support including, record keeping, transition processing, and managing other transactional-based services. For transaction-based positions, work requests are typically not received directly from the client but rather through a predefined system or on a predefined schedule. Interaction with the client may be limited to receiving data, e-mails or collecting predefined data.  Responsible for upholding the Service Level Agreements (SLAs), tracking volumes, auditing transactions, and achieving a high level of client satisfaction. Works closely with Client Relationship Managers or Operational Managers to resolve issues and identify opportunities for increasing the value of the service to the client(s).

The Role

Overview of the role:

Property & Casualty Output team associates provide data & pre-placement client deliverable support to the retail offices and work along with offices to develop exposure workbooks, side-by-side document, submission document & final proposals

·  Loss Runs: Requesting Loss Runs from Carriers, understanding claims data (loss runs), identifying anomalies, analysis & creating charts & graphs and summaries for a number of property & casualty clients
·  Work Experience:: 1-5 years (Experience in Insurance Industry preferable)
·  Educational Qualification: Graduates & Post Graduates. (Preferred with specialized courses in Insurance Industry

Performance Objectives:

·  Smooth communication flow between the office and Manila team. Regular contact with Client Service Managers or Placement Specialists via call/email to ensure the activities are duly actioned within the renewal dates.
·  To ensure proactive management of queries and steps taken to manage/follow up and conclude them.
·  Ensure that you get certified as CISR (Certified Insurance Service Representative – i.e. National Alliance training clearance) in-case chosen & on-boarded
·  Meet the KPI’s for P&C (Property & Casualty) Output Support and Loss Runs Support for Offices

The Requirements

·  Insurance Background & knowledge on Insurance related products
·  Prior experience in data interpretation, analytical or complex processes (e.g. decision making to be done, work with highly variable work inputs etc.)
·  Good working knowledge of Microsoft office is essential, particularly Word & Excel
·  Possesses a keen eye for detail
·  Good interpersonal skills
·  Excellent written and verbal communication skill
·  Passionate about quality
·  Ability to work under pressure
·  Willing to work in Night Shifts as per North America hours
The Company 
Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more atwillistowerswatson.com .

Willis Towers Watson is an equal opportunity employer
Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.
Unsolicited Contact:   Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.