Billing Administrator

Job description

JOB DESCRIPTION

Our Benefits Outsourcing business provides benefits administration and outsourcing solutions to many of the world’s leading organizations. Our purpose is to help our clients’ employees realize the full potential of their benefits; helping them be happier, healthier and more secure.

Awards & Recognition:
•The International Association of Outsourcing Professionals (IAOP) has named Willis Towers Watson a leader on the Global Outsourcing 100 since 2011.
•Everest Research named Willis Towers Watson a Star Performer in the Leaders category in 2016, and has recognized Willis Towers Watson as an industry leader since 2010.
•Fortune magazine ranked Willis Towers Watson number one in the diversified outsourcing industry on its annual World’s Most Admired Companies list in 2015.
•Willis Towers Watson has been listed on Fortune magazine’s World’s Most Admired Companies list since 2012.

The primary location for this position is Mt. Laurel, NJ. However, we will also consider placing candidates in our offices in Pittsburgh, Chicago, and/or Minneapolis.

The Billing Administrator receives, analyzes, and imports data files containing Billing transactions, adjustments, ACH data, etc. The incumbent will also assist the Lead BSA with review of import load and termination request reports.

Responsibilities

• Runs scheduled process jobs for benefit premiums
• Tracks accounts receivables and reconciles daily
• Runs quality assurance checks after processes completed
• Prepares draft client financial reports for review; distributes approved reports to clients
• Identifies discrepancies in data and communicates to other team members.
• Responsible for making sure all payments received and processed each day match the amounts shown online at the bank lockbox.
• Handles any returned mail
• Generates, QAs, and sends any related output/reports from regularly scheduled processes
• Assists with reviewing and resolving Case Management items
• Completes ACH (direct debit) processing
• Helps develop and maintain system processing documentation with Lead BSA
• Helps discover and resolve client team data/system issues related to Billing
• Serves as the primary SAS-70 contact
• Attends and participates in internal meetings
• Assists / backs up team members when needed

Must be willing to work a flexible schedule including overtime and weekends if needed.

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Requirements

• Good attitude and people skills
• Strong PC skills including Windows- based applications (e.g. Word, Excel, Access, Text Editors)
• Basic familiarity with general office machines such as photocopier, fax, and postage meter
• Detailed oriented with strong organizational skills
• Strong written and verbal communications skills
• Experience working on multiple projects and ability to prioritize work
• Ability to work both independently and within a team environment
• Ability to prioritize, multi-task, and take direction from several sources
• Knowledge of Health & Welfare a plus
• Basic SQL knowledge a plus
• Relevant degree and/or training a plus

The Company 
Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more atwillistowerswatson.com.

Willis Towers Watson is an equal opportunity employer
Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Equal Employment Opportunity: Know your rights.

Unsolicited Contact

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.