Benefits Systems Administrator

Job description

The Benefits Systems Administrator supports the delivery of superior benefits administration services to Willis Towers Watson clients; including Health & Welfare and Pension plan administration. The full time position requires an individual who is comfortable with benefits administration systems and client contact.

The Role

·  Administer ongoing and annual enrollment daily benefit system activities 
·  Receive and import data files containing new hires, changes and terminations 
·  Generate payroll/vendor feeds, as well as ad-hoc management reports
·  Process system data updates such as indicative data, election data, dependent and beneficiary data 
·  Gain an understanding of the system interfaces with HRIS, payroll, and insurance carriers 
·  Help develop and maintain system processing documentation
·  Process and fulfill enrollment worksheets, confirmation statements and other benefit related materials 
·  Internally manage client inventory 
·  Assist with system testing; Web, interfaces and system generated reports for new and ongoing systems 
·  100% compliance with SOC1 and Professional Excellence criteria 
·  Gain an understanding of the plan design, including coverage levels and options, eligibility, enrollment/change and termination procedures 
·  Assist project team with client assignments to deliver timely, within-budget and high quality work

People/Clients  

·  Take initiative to proactively share knowledge and/or experience with team members 
·  Develop strong partnerships with team members 
·  Identify potential out of scope work and new opportunities to client teams

Financial

· 
Meet service level agreements across all clients

· 
Meet billable hour goals as defined by your manager

· 
Work within prescribed budget for each project 

· 
Analyze process workflow and recommend improvements to increase efficiency and effectiveness

The Requirements

·  Ability to gain a strong understanding of the administrative process as it relates to Health & Welfare and Pension benefit plans
·  Ability to complete Willis Towers Watson Benefits Systems Administrator training program
·  Knowledge of flexible benefits administration preferred
·  Strong analytical and problem solving skills
·  Strong knowledge of Microsoft Office tools including Outlook, Excel and Word
·  Professional and responsible approach to work, clients and associates
·  Ability to manage time and work a flexible schedule
·  Ability to organize and prioritize with strong attention to details
·  Excellent oral and written communication skills
·  Ability to work independently and in a team environment with minimal supervision
·  Ability to complete multiple projects within established deadlines
·  College degree preferred

 

The Company 
Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at  willistowerswatson.com.

Willis Towers Watson is an equal opportunity employer
Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. 

Equal Employment Opportunity:  Know your rights.

Unsolicited Contact:  Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.